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Terms and Conditions

 

 

All services, or project of any kind (hereinafter referred to as 'the project') carried out by EnergyPlus EPC in behalf of a Client of EnergyPlus EPC ('the Client') is subject to the following terms and conditions.

 

1.1 If a Client accepts any proposal by EnergyPlus EPC in connection with a project, then such acceptance will be deemed to include the acceptance of the following terms and conditions.

 

 

The extent of Commercial or Domestic Energy Assessments/Surveys carried out by EnergyPlus EPC depend on access and circumstances. Both internally and externally the surveyor representing EnergyPlus EPC will carry out inspection as practicable and the report will include comments on certain aspects and parts of the building where possible.

 

The clear assumptions and limitations of the report are as follows:

 

 

2.1 The Client can expect the surveyor to take into account the circumstances of the property at the time of inspection and carry out assessment in line with any practical limitations.

2.2 Parts of the building and the energy systems therein if inaccessible, unexposed or covered cannot be inspected. This will impact on the calculations made and the properties energy rating.

2.3 The surveyor will inspect the building to the extent reasonably possible. Fitted carpets will not be lifted and heavy furniture won't be moved. Fixtures and fittings will not be removed to aid inspection by the DEA or NDEA.

2.4 Roof areas are accessed from a ground level vantage point, if there is no direct access onto them from the building. Buildings nearby or tall trees may mean these cannot be assessed visually. Lofts are inspected given a safe access point, but stored items in them will not be removed.

2.5 All energy systems/equipment is visually inspected only.

2.6 Tests of any heating/ lighting systems etc. will not be carried out.

2.7 All reasonable professional skill will be show by the assessor representing EnergyPlus EPC according to these terms and conditions.

2.8 Information gathered such as measurements and photographs will remain in the DEA's/NDEA's ownership (enabling them to meet with Accreditation Body audit requirements).

 

 
Commercial & Residential Energy Assessments
 
Compliance Assessments (SBEM & SAP Calculations)

 

 

The extent of our Compliance Assessments for non-domestic buildings and for dwellings depends on the accuracy of plans and specifications we receive. 

3.1 All plans supplied to EnergyPlus EPC to enable quotes to be provided or work to be carried out will not be returned to the Client but be retained or disposed of by EnergyPlus EPC.

3.2 The accuracy of EnergyPlus EPC's final work is dependent upon accurate plans and specifications being supplied to them by the Client at the design stage.

3.3 Obtaining Air Permeability testing will remain the Clients responsibility unless agreed differently with EnergyPlus EPC.

3.4 No initial tests of any heating/ lighting systems etc. will be carried out.

3.5 All reasonable professional skill will be show by the surveyor according to these Terms and Conditions.

3.6 The data and plans received will remain in the New Build NDEA's or OCDEA's ownership (enabling them to meet with Accreditation Body audit requirements).

 

 
Payments

In differing scenarios this is how we manage payments

 

 

4.1 Payment shall be made by the Client to EnergyPlus EPC in accordance with these Terms & Conditions. On or following the delivery of services EnergyPlus EPC will invoice the Client and payments will be due within 30 days of the date of EnergyPlus EPC's invoice. Receipts will be issued on request for payments made. All payments shall be made to EnergyPlus EPC. Failure to make payment within 90 days of the invoice date may result in the matter being referred to our debt collection agents whose charges will be added to and payable with the invoice debt.

4.2 The Client must give EnergyPlus EPC written notice if they wish to terminate/postpone a contract. EnergyPlus EPC will then invoice the Client for all unpaid work and expenses incurred or 30% of the value of the project, whichever is greater.

4.3 Any extra services required by the Client that will be in addition to what has already been agreed with EnergyPlus EPC will be subject to these terms & conditions and at an additional agreed fee.

4.4 In the unlikely event that EnergyPlus EPC is unable to complete work within the period they state because of unforeseen circumstances or if the Client by cancelations of site visits or other matters delays the completion of the work then the Client will still be fully liable to pay for the work done.

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